Our Commitment to Your Privacy
We adhere to the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth). This policy explains how we gather, use, and manage your personal data—information that can identify you. This ensures the protection of personal information of customers and website visitors.
Information We Collect
Top Sydney Kayak collects personal details you provide on our website, booking platform, or through direct interactions. This may include basic information such as your name, phone number, address, and email, enabling us to send updates and process your kayak activity booking.
We may also gather relevant medical information related to injuries, conditions, or medications that could impact your participation in our kayaking activities. Additional information may be collected during interactions, such as your business details, preferences, survey responses, financial information, and other data you choose to share.
How We Gather Your Information
We collect personal information in several ways, including electronic interactions, in-person meetings, and through our website. We may also obtain information from third parties, which we handle in accordance with this policy.
Purpose of Collecting Your Information
Top Sydney Kayak uses the information collected to provide you with updates, services, and other relevant communications. We may also inform you about new products, services, or opportunities. This information helps us enhance our offerings and better understand your preferences. Communication may occur via phone, email, SMS, social media, or mail.
Sharing Your Information
We may share your personal information with our employees, advisors, agents, suppliers, or subcontractors as required for the purposes outlined in this policy. Additionally, information may be disclosed to comply with legal obligations, such as court orders, legal proceedings, or law enforcement requests.
Occasionally, your information may be stored or transferred outside of Australia. In cases of business restructuring, sale, or asset transfer, we reserve the right to transfer our databases, which may include personal information, under confidentiality agreements.
By sharing your personal information with us, you consent to these terms. Where necessary, we ask third parties to follow this policy when handling your data.
Safeguarding Your Information
Sydney by Kayak is committed to ensuring the security of the personal information you provide. We have established physical, electronic, and managerial safeguards to protect your information against unauthorized access, misuse, or disclosure. However, we cannot guarantee the complete security of data transmitted to or from us, as all transmissions are at your own risk.
Accessing Your Information
You have the right to request access to the personal information we hold about you in line with the Privacy Act 1988 (Cth). A small administrative fee may apply for this service. If you believe any information we hold is inaccurate or outdated, please contact us at topsydneykayak@gmail.com. We may refuse access in certain legally permitted circumstances.
Privacy Concerns or Complaints
If you have any concerns or complaints regarding our privacy practices, please email details to topsydneykayak@gmail.com. We take privacy matters seriously and will respond promptly upon receiving notice.
Updates to Our Privacy Practices
We may occasionally update this privacy policy. All changes are effective immediately upon posting on our website. We encourage you to check this policy from time to time.
Website Usage Information
When visiting our website, we may collect certain non-identifiable data such as browser type, operating system, and referring websites. This information is used in an aggregated form to help us improve our services.
Our website may use cookies to recognize returning visitors, improve your experience, and analyze traffic patterns. You can disable cookies in your browser settings, though this may limit website functionality. Cookies may also be used to display relevant ads through third-party services such as Google Ads.
Our site may contain links to third-party websites for convenience. Sydney by Kayak is not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any site before providing personal information.